![]() They did not reply to multiple requests to send me this key phrase. Since I specifically attempted to determine the solution myself, I sent them the details of the problem and the phrase to look for in their forum to understand that my problem was identical and I could not find the solution. Their goal was 1 to close the ticket and 2 to ignore your support requests (in that order). My thinking was I have used PDF software from multiple vendors and only once (with Adobe Pro) did I need support and that was for some advanced features. My advice, make sure whatever product you purchase, make sure there is a phone number or at least chat available before spending your money. With over 650,000 customers and many more users worldwide, Nitro is the faster, smarter way to PDF.Įven in the brief intervals when it is working, it is often extremely slow.īut it gets worse with each release and update, and now is virtually unusable.
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